Baza Privacy Policy — Protecting Your Data Is Our Responsibility

1What Data We Collect

Baza collects specific personal information to create your account and provide services. This data is gathered directly from you and from your browsing activity.

Directly Collected Data:

• Full name, date of birth, and national ID number (for registration and KYC verification)
• Email address and mobile number
• Residential address and city
• Payment method details (last digits of bank account or mobile wallet)
• Betting preferences and gaming history

Automatically Collected Data:

• IP address, device ID, and browser information
• Logs of page views, clicks, and interactions
• Cookies and tracking pixel data
• Application crash reports and performance data

2Why We Collect Data

Baza collects and uses your data for the following purposes:

• Account Management: To create, manage, and secure your account.
• Betting Services: For processing bet placements, settlements, and payouts.
• Regulatory Compliance: To fulfill KYC, AML, and other legal requirements.
• Security: To prevent fraud, unauthorized access, and protect system security.
• Customer Service: To answer your questions and resolve issues.
• Marketing: To keep you informed about promotions, offers, and updates (you can opt out at any time).
• Product Development: To improve Baza services through analytics and user behavior analysis.

3How Your Data Stays Protected

Baza uses industry-standard security measures to keep your personal information safe.

• Encryption: All data transmissions are encrypted using SSL/TLS protocols.
• Data Center Security: We host our servers in secure, audited data centers.
• Access Control: Only authorized personnel may access sensitive data.
• Regular Backups: Your data is regularly backed up to prevent any loss.
• Security Patches: We always install the latest security updates.
• Two-Factor Authentication: Enable 2FA for added security.

4Who We Share Your Data With

Baza shares your data with third parties only in specific circumstances:

• Payment Processors: Minimum necessary information shared with financial institutions to process deposits and withdrawals.
• Law enforcement agencies: For valid legal requests or investigation purposes.
• Regulatory Authority: For gaming licenses and compliance.
• Service Providers: Trusted vendors for email, hosting, and analytics.
• With your consent: For any other purpose only with your explicit consent.

We require these third parties to use your data only for specified purposes and to comply with our privacy policy.

5Cookies and Tracking Technologies

Baza uses cookies and similar tracking technologies to enhance your experience and improve security.

• Session Cookies: To keep you logged in and improve website functionality.
• Persistent Cookies: To remember your preferences over the long term.
• Analytics Cookies: To understand traffic patterns and user behavior (we use Google Analytics).

You can control cookies in your browser settings. However, disabling cookies may prevent some Baza features from working properly.

6Your Data Rights

The privacy policy contains many important rights related to your data:

How to Use These Rights: For any data rights requests, contact our support team. We will process your request within 30 days.

7Children's Privacy

Baza is for individuals 18 years and older only. We do not intentionally collect data from anyone under 18.

If we discover that a minor has registered on our platform, we will immediately close their account and delete any data collected.

8International Data Transfer

Baza processes data in Bangladesh and other countries worldwide. If your data is transferred outside Bangladesh, we ensure it is protected by appropriate security measures and complies with legal frameworks.

9Data Retention and Deletion

Baza retains your data only for as long as necessary. Once no longer needed, we securely delete it.

• Active Accounts: General information is retained for as long as your account remains active.
• After closing your account: Transaction records are retained for 7 years to meet legal requirements.
• Personal Information: Most personal details are deleted 1 year after account closure.

10Updates and Communications

Baza updates this privacy policy from time to time. For significant changes, we'll notify you via email.

If you have any questions about this policy, contact our customer service team. Your concerns matter to us.